• Sales: (512) 643-8719
  • Austin Support: (512) 643-8719
  • San Antonio Support: (210) 742-4800

IT Support Services

Fast resolutions to any IT problem

If your technology is underperforming or unavailable, you need a solution right now. Lost time means lost productivity and unhappy stakeholders. With Terminal B, you can rely on IT support that is customized to your systems and business processes, and accessible around the clock via dedicated lines in Austin and San Antonio, or through our online Support Portal. 

The most effective asset we can deploy is our support team. We evaluate our engineers based on end-user satisfaction, not quotas. The average tenure is over 7 years, and collectively, they represent more than 185 years of IT experience supporting Windows and Macs.

Terminal B IT Support details:

  • The foundations of Terminal B’s Support delivery are industry best practices, and hardened security policies and procedures.
  • Our 24/7 support packages are all-inclusive and specifically tailored to your processes, vertical, and industry.
  • Our flat-fee, per-user pricing delivers predictable monthly costs for the ongoing maintenance and support of your technology environment.
  • The Terminal B support team is tight-knit, highly trained, and focused on meeting deadlines and exceeding expectations.

At a time when one in five IT Services Providers are being dropped by their insurance carriers due to a lack of internal technology controls, Terminal B’s Services continue to be backed by both Error and Omission and Cyber Liability insurance policies.

Cloud Services

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Managed IT Services

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