employee attending a virtual security awareness training

5 Best practices for a successful security awareness training program

No business is 100% safe from today’s rising rates of cybercrime. Employees are now more at risk than ever, with recent months seeing a surge in vulnerable, unprotected devices due to new work from home arrangements.

Fostering a company culture of security awareness has thus never been more necessary. As a vast majority of breaches are caused by human error, managers must make the critical effort to educate employees on best practices and methods of threat prevention.

We explore the best ways to implement a successful security training program, and how Terminal B’s services can help.

1. Ensure company-wide participation

Having a company-wide approach to cybersecurity training is the best path to a culture of security awareness and improved cyber hygiene. Be sure to have end users of all levels on board your initiative, including executives and senior management. This weaves security awareness into your existing corporate culture, ensuring that all the requirements for your program are funded adequately. 

Additionally, rather than them staying as siloed departments, you’ll help your tech and management teams work together to consistently support a safer digital culture for all.

2. Have a clear, specific purpose

Getting users onboard your program requires a clear vision, purpose, and end goal. Communicate these to managers, executives, and board members early and often, reinforcing the value of your efforts and any progress made. The more they understand the importance of what you’re doing, the more willing they’ll be to support your initiatives.

Frequently communicating the hows, whys, and whats of your program is also critical in maintaining employee investment. Workers must be constantly updated on important happenings, why they’re taking place, and how these impact them. Vague objectives and poor messaging only leave employees confused, and thus, withdrawn from your initiative.

3. Provide regular assessments and training

To successfully instill new, habitual routines and perspectives toward better cybersecurity, regular training and assessment is crucial. Employees and executives must be constantly tested in their security knowledge and practices, ensuring they’re up to date with the latest skills and information. This will require consistent efforts from your program in the form of regular phishing simulations, question-based assessments, and social engineering tests, among other methods.

Practical training and assessments help keep employees on top of their security game, and best practices fresh in their minds. Ongoing tests and training can also help spotlight the newest hacking methods and forms of cybercrime, helping workers adjust and improve their behaviors as necessary.

4. Set goals, metrics, and consistently track your progress

When establishing your training program, be sure to outline your company’s top security concerns and lay out reasonable, incremental goals to help employees address these. This gives workers clear objectives to work toward. 
Additionally, set your metrics for assessing the success and impact of your program. These should address employees’ ability to prevent attacks, detect incidents, and minimize risk over time. Of course, you must have metrics in place for measuring compliance (i.e., employee participation) as well as these behavioral changes.
When tracking your ROI, investment in quality security awareness training software may be worth considering. Though there are ways to manually measure your ROI, equipping yourself with automated tools enables you to save time and acquire more accurate data. 

5. Keep users motivated

Finally, consider gamifying your training to further motivate and incentivize users. This turns your program activities into friendly competition, encouraging active engagement and participation from employees. Rewards can range from simple peer recognition and virtual “points” to material (or even cash-based) prizes.
When incorporating gamification into your program, be sure to reward participants for actively learning the material at hand. This pushes them to take their training seriously, resulting in actual changed behaviors and an improved security culture.

Looking to improve your company security?

Equally important to educating employees on best practices is implementing top-notch security measures to keep threats at bay. Terminal B Solutions offers managed cybersecurity services, where companies gain access to up-to-date malware protection, successful security compliance, and reliable backup and disaster recovery. 
With our business founded on best security practices, we’ll equip your workers with the highest-quality protection and training they require. Get in touch with our experts today, and schedule your free cybersecurity assessment.

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top