Support

Technical Support is Standing By!

Terminal B ’s average response for support requests is under an hour for support requested between 8am-5pm Monday through Friday (excluding major holidays).

Terminal B assigns the highest priority to company-wide email or internet outages and employee termination requests. For these and other priority or sensitive requests that require immediate assistance please contact us at 512.381.4800 Option 1.

Clients with emergencies after business hours should call 512.381.4800 Option 1, Option 2 (additional charges may apply).

When requesting support please be as detailed as possible.

REQUEST TECHNICAL SUPPORT ONLINE For future clients and non-support related matters please refer to our contact form.

CALL FOR TECHNICAL SUPPORT 512.381.4800 OPTION 1 (FOR SUPPORT) + OPTION 2 (AFTER BUSINESS HOURS, ADDITIONAL CHARGES MAY APPLY)