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Terminal B’s On Site Exchange Services

Email is no longer a luxury, it is necessity. It is a live 24/7 application that is heavily relied on by most businesses. No one knows how to maintain an on site Exchange high availability server in Austin or Central Texas like Terminal B.

When business needs demand more than what a hosted solution can provide, an on site deployment of an Exchange Server should be considered. However, deploying an Exchange high availability server in-house is a significant commitment and, if not thought through properly, can quickly erode the benefits of using the solutions.

In order to do an apples-to-apples comparison of hosted Exchange vs. on site Exchange, and to get an accurate ROI on the investment, the following points must be taken into account for a 20 user environment:

• Hardware with support and redundancy (approx. $5,000 – 7,000)
• Exchange, Outlook , Server, Virus and Backup Software Licensing (approx. $5,550- $8,500)
• On site Labor to deploy, migrate mailboxes, update and maintain the server
• Backup device, removable media, and off site media storage
• Necessary bandwidth connectivity
• Spam filtering (highly recommended to take place away from the mail server)
• Upgrading to Exchange 2003 Enterprise (if storage needs exceeds 16GB)
• Upgrading all licensing with new releases

Important intangibles that are also important to consider include:

• Enterprise managed firewall, stateful packet inspection, & intrusion detection
• Uptime guarantee, removal of single points of failure (high availability)
• Time to make changes without a control panel
• Rotating media (or failure to rotate media)
• Routine verification of the integrity of the backups
• Testing of updates and patches before applying to production server
• Load balancing

When an on site deployment makes the most sense, Terminal B offers comprehensive Exchange server management services to reduce the burden placed on staff to maintain or deploy an Exchange Server. Terminal B’s flexible Exchange solution compliments internal technical staff or Terminal B can serve as the main IT administrator for firms. In either case Terminal B uses best business practices to ensure that any deployment of Exchange is properly optimized and maintained.

Terminal B’s On Site Exchange service includes, but is not limited to:

• Diagnostics and consultation for use of best Exchange practices
• Setup and configuration of new Exchange Servers, Exchange clusters, front end servers, load balancing, or storage arrays
• Version upgrades and/or equipment upgrades
• Enabling of enhanced functionality Exchange (such as RPC/HTTPS and Active Synch)
• Administration, maintenance and 24x7 monitoring of Exchange Servers
• Service updates and patch management
• Firewall, switch, and network optimization for Exchange
• Configuration and support of VPN connectivity
• 24x7 online helpdesk with guaranteed response time
• Remote support for fastest issues resolution
• Off site spam & antivirus spam filtering services
• Third party spam and anti-virus application installation and monitoring
• Disaster recovery consultation/ implementation
• Integrity verification of backups through simulated restore process
• No minimum term contract required

us today to see how Terminal B can increase productivity and minimize the cost associated with maintaining an on site Exchange high availability server.

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